Note: This is placeholder legal text intended to outline our general approach to privacy. This policy should be reviewed and finalized by a qualified attorney before relying on it as a legally binding document.
1. Introduction
Joe Kelly, doing business as StreamTec Services ("StreamTec," "we," "us," or "our"), operates the website at streamtecservices.com and provides website, hosting, search (SEO and AEO), and workflow automation services to small businesses, including automation of routine bookkeeping work. This Privacy Policy explains how we collect, use, and protect information when you use our website and services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information to provide and improve our services:
- Contact information you provide when scheduling a call, submitting a form, or reaching out by email — including your name, email address, and phone number.
- Business information you share during onboarding — including your company name, industry, website URL, and service area.
- Business records you share so we can build and run an automation — for example invoices, reports, or spreadsheets.
- Technical data — including IP addresses, browser type, pages visited, and device identifiers collected through standard web analytics.
3. How We Use Your Information
We use the information we collect to:
- Provide and operate our services
- Send you lead notifications and service alerts
- Build, test, and run the automations you hire us for
- Send you reports about the services you hire us for
- Respond to inquiries and provide customer support
- Improve our services
- Comply with legal obligations
We do not sell your personal information or your customers' data to third parties.
4. Data Storage and Security
Your data is stored securely using Supabase (PostgreSQL) hosted on cloud infrastructure. We implement industry-standard security measures including encryption in transit (HTTPS/TLS) and at rest.
Client records and lead information are retained for the duration of your active account. Upon account termination, data is retained for 90 days before permanent deletion, unless you request earlier deletion.
While we take reasonable precautions to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Third-Party Services
Our platform integrates with several third-party services. Each has its own privacy policy:
- Stripe — processes billing and payment information. StreamTec does not store payment card data.
- Resend — used to send transactional emails including lead notifications and reports.
- Cal.com — used for scheduling discovery calls on this website.
- Vercel — hosts this website and the client websites we build.
- Supabase — stores client, onboarding, and lead records.
- Firma — handles electronic signatures on client agreements.
- Google Workspace — business email, calendar, and documents.
6. Cookies and Tracking
This website does not use advertising or analytics cookies, and it does not track you across other sites. Third-party tools may set their own cookies when you use them, such as Cal.com when you book a call or Stripe when you pay.
You can control cookie settings through your browser.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to retention requirements)
- Opt out of non-essential email communications
To exercise any of these rights, contact us at info@streamtecservices.com.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active clients of significant changes by email. The "Last updated" date at the top of this page reflects the most recent revision.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: info@streamtecservices.com
- StreamTec Services, Minnesota, USA